We want you to love your Native American jewelry as much as we do, so we're hoping you will be happy with your purchase. If not, we gladly accept returns of any full-priced item within 7-days of your receipt of item for full refund minus shipping charges to and fro.
Please keep in mind that these are very special one-of-a-kind, handmade, jewelry items. They must be returned in the same condition that they left Turquoise & Tufa in. Also, kindly remember that Turquoise & Tufa is a small family business. Although we have a big heart, we are simply not a megastore that can provide a "try-on" experience. We ask that you be fairly certain you adore a piece before purchasing.
Final sale items are those marked more than 40% off of retail. Unfortunately, they can not be returned for a refund, only for an exchange or store credit.
If you'd like to return an item, please contact us first via email or via phone 505-795-4345. We will provide you with a return address and return shipping instructions. As we can not be responsible for items lost or damaged during return shipping transit, we strongly suggest that you return your item insured for the full value via a trackable carrier.
Unfortunately, international orders are non-returnable.